
INSIGHTS & REFLECTIONS
Creative Intelligence
in the age of AI
Thinking with machines, not like them
For decades, strategic intelligence has been defined by two things: the ability to make sense of the world, and the imagination to transform what you find. Now, as AI accelerates pattern-spotting and problem-solving at extraordinary speed, the question is no longer whether machines can think. It’s whether we still know how to.
AI can identify signals we might miss: a rising aesthetic, a new behaviour, a shift in cultural mood. It can explore thousands of routes in seconds, propose options, simulate outcomes. But intelligence isn’t just the ability to compute. It’s also the ability to interpret, to judge, to sense, to create meaning out of ambiguity. And that is where Creative Intelligence becomes essential.
Creative Intelligence isn’t a skillset. It’s a way of seeing – a willingness to read the cultural texture behind the trend line, to ask the question the data hasn’t yet considered, to reframe a challenge rather than optimise it. It’s the intelligence that gives direction to machines, not the other way around.
AI might tell us that taste is fragmenting, that identity is fluid, that trust is shifting. But it takes Creative Intelligence to understand that a generation overwhelmed by information is looking for emotional clarity; that sustainability has become less a virtue signal and more an expression of personal ethics; that belonging is no longer defined by one tribe but by many overlapping selves. These are nuances no model fully grasps, because they are lived, not scraped.
The danger isn’t that AI becomes too intelligent. It’s that organisations mistake its efficiency for depth. When every business has access to similar tools, models and pattern-recognition engines, competitive advantage won’t come from the technology itself. It will come from the humans who know how to shape it – how to turn its findings into stories that resonate, strategies that endure, and ideas that open entirely new spaces.
Creative Intelligence makes AI more useful, not more dominant. It stops you following the trend and instead helps you understand the psychology beneath it. It prevents categories from collapsing into sameness. It guards against the temptation to optimise what should be reinvented. And it reminds us that data doesn’t tell you what a brand means – only culture does.
We are entering an era where the most powerful teams won’t be the ones with the most sophisticated models, but the ones who combine machine intelligence with human imagination: analysts who think like creatives, creatives who interpret like anthropologists, strategists who understand both context and code. People who treat AI not as an answer, but as an amplifier – a lens that sharpens insight but doesn’t replace intuition.
AI will keep getting better. But the brands that thrive will be the ones that remember something machines cannot: that progress is not only calculated but created.
